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MALVERN HE PARTNERSHIPS LIMITED
STUDENT TERMS AND CONDITIONS FOR THE PROVISION OF EDUCATIONAL SERVICES
1. GENERAL INFORMATION
1.1 This contract relates to the provision of educational services by Malvern HE Partnerships Limited (company number 15675719) to its students.
1.1.1 Registered address: 3rd Floor 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT.
1.1.2 The head office address is: 200 Pentonville Road, London, N1 9J
1.1.3 Telephone number: 0207 520 0470.
1.1.4 Email address: infomalvernhe@malvernplc.com
1.2 Any reference to “MHEP”, “us”, “we” or “our” throughout these Student Terms and Conditions refers to Malvern HE Partnerships Limited. Any reference to “you” or “your” throughout these Student Terms and Conditions refers to you, the student.
2. ABOUT THESE TERMS AND CONDITIONS
2.1 These Terms and Conditions contain important information about your contract with MHEP including:
2.1.1 The basis upon which we will deliver your course (“Your Course”);
2.1.2 Our legal obligations to you;
2.1.3 Your legal obligations to us;
2.1.4 What your relationship is with us;
2.1.5 When we are permitted to make changes to the contract; and
2.1.6 When either you or we may terminate this contract .
2.2 Before accepting these Terms and Conditions, you should take time to read them carefully and to understand them. If there is any part of these Terms and Conditions that you do not understand, please ensure that you ask a legal advisor to support you. You can also contact our student support team (infomalvernhe@malvernplc.com) if you have questions about any of these terms and conditions.
2.3 Your attention is particularly drawn to sections which include important information about:
2.3.1 Our rights to change this contract;
2.3.2 Our liability to you;
2.3.3 Our rights to terminate the contract; and
2.3.4 Information about your relationship with our awarding body (“the Awarding Body”), the Northern Consortium UK Limited.
3. THE AWARDING BODY FOR YOUR COURSE
3.1 All courses delivered by MHEP are accredited by Northern Consortium UK Limited (“NCUK”).
3.2 This means that all qualifications arising from our courses are awarded by NCUK and that we have adopted some of NCUK’s regulations as our own.
3.3 This is the extent of your relationships with NCUK. You are not required to enter into any contractual agreement with NCUK as a result of this.
4. OUR CONTRACT WITH YOU
4.1 The Contract between you and MHEP comprises the following:
4.1.1 these Terms and Conditions, which contain general details;
4.1.2 our Offer Letter (“the Offer Letter”) to you, which contains details specific to you; The Offer Letter
4.2 Our Offer Letter sets out details of the offer of your place on a course of study with us. It contains important information about:
4.2.1 the course, tuition, and other related services with which you will be provided (“the Services”);
4.2.2 the fees payable by you for the duration of the course (“the Fees”);
4.2.3 any required Additional Charges applicable during your course;
4.2.4 the duration of the contract; and
4.2.5 any specific, course-related conditions that will apply to your contract.
4.3 If you do not meet or continue to meet the conditions set out in the Offer Letter and/or in these Terms and Conditions, we may end this Contract as set out in section 9. Commencement and duration of this contract
4.4 Our Offer Letter represents our commitment to enter into this Contract with you and will outline a deadline by which you should respond to it.
4.5 A legally binding contract incorporating these Terms and Conditions will come into existence between you and us when you have returned your Acceptance Form to us and paid your deposit (“Acceptance”). If you do these two things on different dates, the later of the two dates will be the date of commencement of this contract.
4.6 If you do not accept our offer by the deadline notified to you in the Offer Letter, we may withdraw the offer, and offer your place to another student.
4.7 This contract will remain in effect until the sooner of:
4.7.1 The end of your course;
4.7.2 Your cancellation of your acceptance of this contract;
4.7.3 Your termination of this contract; or
4.7.4 Our termination of this contract.
5. YOUR RIGHT TO CANCEL YOUR ACCEPTANCE OF THIS CONTRACT
Where the contract is formed at a distance
5.1 If you are not on our premises when (in accordance with section 3.7) you provide your Acceptance and enter into a legally binding contract with us, this contract will be deemed to have been formed at a distance.
5.2 You have the right to cancel the contract formed at a distance within fourteen [14] days (the “Cancellation Period”) of it becoming binding. You do not have to give a reason for cancelling during this time.
5.3 You may do this by:
5.3.1 sending a letter to the Academic Manager, NCUK Programmes, Malvern House London, 200 Pentonville Road, London N1 9JP; or
5.3.2 by sending an email to infomalvernhe@malvernplc.com.
5.4 You may use the model cancellation form at Appendix 1 to notify us of your decision to cancel by letter or email if you wish (but you are not required to use this form).
5.5 It is sufficient that you send your communication before the Cancellation Period has expired in order to meet the cancellation deadline. We do not have to have received it before the expiry of the Cancellation Period.
5.6 See section 14 below for information on our refunds policy for fees paid between acceptance and cancellation of contracts formed at a distance.
Where the contract is formed on campus
5.7 A fourteen-day cancellation period does not apply to legally binding contracts formed in person.
5.8 See section 13 below for information on how you may terminate this contract.
5.9 Please refer to sections 12 and 13 for further detail about how the Contract can be ended after the expiry of the Cancellation Period.
6. OUR OBLIGATIONS UNDER THIS CONTRACT
6.1 Throughout your studies with us, we will provide you with:
6.1.1 teaching,
6.1.2 assessments,
6.1.3 learning support,
6.1.4 pastoral support, and
6.1.5 other educational support services;
6.2 We will provide these services to you with care and skill; and
6.3 We will notify you as soon possible if it becomes apparent to us that any changes to this contract are required.
7. OUR LIABILITY TO YOU
7.1 If we fail to comply with this Contract, we are responsible for any loss or damage that you suffer that is a foreseeable result of our breach of this Contract or of our negligence. Loss or damage is foreseeable if they are an obvious consequence of our breach or if they are contemplated by you and us at the time we entered into this Contract.
7.2 We cannot accept responsibility and we will not be liable to you for:
7.2.1 any loss or damage that is not foreseeable;
7.2.2 any damage to your property (including to vehicles and bicycles parked on campus or at other parking locations as designated by us and to personal equipment such as mobiles, tablets and laptops) unless caused by our negligence;
7.2.3 personal injury or death except in so far as it is caused by our negligence;
7.2.4 loss of income or profit, however arising; or
7.2.5 any failure to perform, or delay in performance of, any of our obligations under this Contract that is caused by an “Event Outside Our Control” (as defined in section 11.2 below).
7.3 We do not exclude or limit in any way our liability for:
7.3.1 death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
7.3.2 fraud or fraudulent misrepresentation; or
7.3.3 any other matter which we are not permitted to exclude or limit our liability by law.
8. YOUR OBLIGATIONS UNDER THIS CONTRACT
8.1 Throughout your studies with us, you will:
8.2 ensure that all information you provide to us (or that may be provided on your behalf) is and remains true, accurate, complete and not misleading, and that you notify us promptly of any changes by contacting infomalvernhe@malvernplc.com or by informing your Academic Manager;
8.3 meet any specific conditions set out in your Offer Letter (including submission of a disqualification disclosure and DBS check, where relevant, and any insurance requirements);
8.4 pay Tuition Fees and any required additional costs when due;
8.5 ensure that you read, understand and comply with the regulations, policies and procedures listed below, especially when we notify you that they have been updated;
a) Attendance policy
b) Behaviour Policy
c) Health and Safety
d) Complaints and feedback
e) Student Support Policy
f) Equal Opportunities Policy
g) Student Charter
h) Student Representation
i) Pastoral Care Policy
j) Refund and Deferral Policy
k) (NCUK regulation) Technical requirements
l) (NCUK regulation) Academic Misconduct
m) (NCUK regulation) Appeals
n) (NCUK regulation) Access Arrangements & Special Considerations
o) (NCUK regulation) Enquiry about Results
Criminal Offences whilst You are Enrolled at MHEP
8.6 You must disclose to MHEP if you are convicted of “relevant criminal offences “at any time whilst you are a student at MHEP. Details of what amounts to a “relevant criminal offence” differs for students involved on teaching, health and clinical programmes (for example, medicine, pharmacy and nursing). Please see your Offer Letter and our Admissions Policy for specific details of these requirements.
9. YOUR LIABILITY FOR FEES AND ADDITIONAL CHARGES
Obligation to pay Fees and Additional Charges
9.1 Your Offer Letter will contain details of all Tuition Fees and Additional Charge payable by you under the Contract, and when and how you are required to make payments.
9.2 Current fees for your Course are detailed in Your Offer Letter. MHEP reviews its fees on an annual basis, taking into account UK inflation rates and other costs of providing the Courses. We will inform you of the Tuition Fees for the next academic year at least 30 days prior to the start of that year.
9.3 If your Tuition Fees are not funded by a loan from the Student Loan Company, you are liable for making payment of your Fees and Additional Charges to us when they fall due.
9.4 If you have arranged for a third party (for example, a financial or government sponsor) to pay Fees and/or Additional Charges on your behalf you will become liable for those Fees and Additional Charges in the event that the third party fails to do so when those Fees or Additional Charges become due.
Payment of Fees by instalment
9.5 We may, at our discretion, agree that you may pay Tuition Fees in instalments. If we agree to payment by instalments, you must make payment in accordance with the agreed instalment plan. Any such payment plan must be agreed before you enrol.
Additional Charges
9.6 In addition to the Tuition Fees, you may (depending on your course) also be required to pay the following Additional Charges, which are outlined in your Offer Letter:
9.6.1 Textbooks – Textbooks and/or appropriate Course materials (the “Materials”) may be supplied to Students on enrolment. We will supply you with details of the mandatory and optional Materials for your Course in your Offer Letter. The cost of Materials ranges from £150 – £300.
9.6.2 Enrolment fee – Some Courses may incur an enrolment fee. Details of the enrolment fee and the dates for payment are set out in your Offer Letter.
9.6.3 Incidental costs – There may be other incidental costs associated with a Course which are payable by you, for example, the cost of a field trip which you are required to attend as part of your Course. Incidental costs will vary, depending on the Course being studied, and start from £150. Details of incidental costs for your Course are set out in your Offer Letter.
9.6.4 If you are sending money from abroad via an international bank transfer or through another payment service provider’s services, they may charge you an additional fee to make the international monetary transfer which You will be responsible for paying.
Unpaid Fees
9.7 We may charge you interest on late or unpaid Tuition Fees. Any interest that may be charged on late or unpaid fees will be added at the base rate +1% of National Westminster Bank plc.
9.8 If we incur debt collection fees in relation to your late payment of Tuition Fees, these may also be recovered from you.
9.9 If your Tuition Fees are not paid after we have taken reasonable action under our debt collection policy, this may result in you being suspended, not being allowed to enrol, or re-enrol, or not being allowed to graduate until the debt is paid.
Unpaid Additional Charges
9.10 If Additional Charges (other than your Tuition Fees) are not paid when they are due, this may result in you not having access to the service associated with that charge. For example, if you do not pay a re-assessment fee, you will not be able to carry out a re-assessment which may mean that you cannot pass the applicable module. Also, if you do not pay for additional optional study resources, you will not have access to such resources.
Accommodation Costs
9.11 This contract does not include arrangements to provide you with accommodation.
9.12 If you are offered accommodation for your studies by Malvern House, such accommodation services are provided by separate contract. Full details of any accommodation costs, including amounts payable and related payment schedule, are set out in an Accommodation Offer Letter and the terms and conditions of the provision of accommodation by Malvern House to You will be set out in the Accommodation Offer Letter and Accommodation Contract.
10. OUR RIGHT TO MAKE CHANGES TO THE CONTRACT AND TO THE SERVICES OFFERED
10.1 MHEP is committed to providing you with the advertised educational services that you expect to receive when you study with us. However, where the circumstances surrounding provision alter, it is not always possible to fulfil these services without making changes.
10.2 This section 10 describes the circumstances when it may become necessary for us to make changes to our services offered under this contract, how that may impact this contract, and how we will engage with you if we need to make those changes.
10.3 The possible changes that could be made to this Contract might be:
10.3.1 Minor changes
These are changes that (following our assessment) are necessary and will not negatively impact you, or this contract, or materially change how our Services (e.g. teaching, courses, and related services and facilities) are provided to you. The causes and impacts of these types of changes, and how we will notify you about them are set out at section 10.6 below.
10.3.2 Major changes
These are changes that (following our assessment) will have a more significant impact on our Contract, including how the Services (e.g. teaching, courses, and related services and facilities) are provided to you, and which may lead to the discontinuance of a course, or the changing of a course’s location or provider. The causes and impacts of these types of changes, and how we will engage with you about them are set out at section 11.2 below.
Changes made before you enter a Contract with us
10.4 If, before we send you an Offer Letter, there is any change to the information published or given to you while you while you were researching MHEP, or our Services and courses, and making a decisions on where to apply, we will highlight details of those changes to you in our Offer Letter.
10.5 By accepting our offer after we have explained the changes that have been made, in our Offer Letter to you, you will be confirming your acceptance of those changes.
Changes made after you have entered into a Contract with us
10.6 The nature of the change required will impact how we engage with you to confirm the changes to be made. We will use different approaches for minor and major changes, as set out below:
1. Minor changes
10.7 Examples of changes that are necessary, and which are unlikely to negatively impact you, or this Contract, or materially change how our Services are provided to you are described in the table below:
10.7.1 Changes in sector practice and/or guidance and/or funding arrangements;
10.7.2 Changes in the law and/or a decision of a competent court or similar body and/or changes which We are required to make by a regulator, professional, statutory or regulatory body;
10.7.3 External requirements such as governmental, statutory and/or regulatory requirements, policy, measures, controls, guidance and/or directions (including, without limitation, as a result of pandemic restrictions and/or health and safety concerns);
10.7.4 Changes made and/or required by an accrediting body, collaborative partner and/or placement provider;
10.7.5 Changes imposed on us by the Awarding Body;
10.7.6 Implementation of technical adjustments and/or improvements, for example: to reflect developments in academic teaching, research and/or professional standards/requirements;
10.7.7 External examiner feedback received as a result of our assessment processes and/or results from our regular student feedback sessions.
10.8 The possible impacts of these minor changes to the Contract or the Services we offer could be:
10.8.1 Minor changes to the timetable for delivery of your course;
10.8.2 Minor changes to the number of classes/lectures and other teaching activity and assessment relating to the course;
10.8.3 Minor variations to the content and syllabus of the course;
10.8.4 Minor changes to the location of your course teaching facilities;
10.8.5 Minor changes to the specification of Your course teaching facilities;
10.8.6 Additions and/or withdrawals of modules on Your course, or a change in the order in which the are delivered;
10.8.7 Changes to reading lists to ensure the course remains as up-to-date as possible;
10.8.8 Minor changes to the way that a course is delivered, taught, supervised and/or assessed (for example, We may make minor changes to the method of delivery and/or assessment to or from online and/or change the percentage of online and in-person delivery);
10.8.9 Procedural changes to our regulations.
Communicating Minor Changes
11. If a minor change is required to this Contract, we will take all possible steps to notify affected students and minimise any disruption to their studies. If you are affected, we will contact you by email and confirm where information about the changes can be found (for example, on our Website and on our mobile application).
2. Major changes
11.1 Changes that (following our assessment) are likely to have a more significant impact on our Contract, including how the Services (e.g. teaching, courses, and related services and facilities) are provided to you, and which may lead to the discontinuance of a course, or the changing of a course’s location or provider are like to be caused by events that MHEP cannot foresee or influence, and which are considered to be events outside our control “Events Outside Our Control”. These are described more fully in section 11.2 below.
Events outside our control
11.2 An Event Outside Our Control is any act or event beyond our control including, without limitation:
11.2.1 strikes, lock-outs or other industrial action by third parties outside of MHEP’s influence;
11.2.2 any control, law, direction or measure imposed, administered or issued by any governmental, statutory or regulatory body relating to the control of disease, closure of businesses or premises, or control of movement of people, goods or services or a restriction on transfer of any of the same imposed or administered as a response to an outbreak of disease or as a means of preventing the significant transmission of a disease;
11.2.3 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, pandemic and/or epidemic (or similar infectious disease where we have health and safety concerns regarding the provision of courses and Services to you and/or our other students and/or staff) or other natural disaster or “act of god”, or failure of public or private telecommunications networks; and/or
11.2.4 a change in law which means we are no longer legally allowed to provide services to you.
Communicating Major Changes
11.3 Should an Event Outside Our Control interfere with our ability to deliver your Course, we will endeavour as far as possible to minimise the disruption and detriment caused to you :
11.3.1 we will contact you as soon as possible to notify you;
11.3.2 we may make changes to this Contract, including, but not limited to, the methods by which the course, Services (including pastoral support) are delivered and/or assessed, as provided for under section 10 above;
11.3.3 if it becomes appropriate, our obligations under these Terms and Conditions may will be temporarily suspended and our commitment to the performance of our obligations will be extended for the duration of the Event Outside Our Control;
11.3.4 we may need to cancel your course (See section 11.6 below).
11.4 Please see our Student Protection Plan (here: ) for more detail on our approach for protecting your studies.
11.5 Where major changes are made by us to this Contract as a result of Events Outside Our Control that cause you loss or detriment, and you do not agree with the changes made, you may cancel this Contract without penalty.
Course Closure
11.6 On very rare occasions, we may be required to withdraw a course and terminate the Contract with you. In these circumstances, we will take the following steps:
11.6.1 to notify you as soon as possible;
11.6.2 offer you a place on an alternative course at MHEP (subject to place and/or course availability and admission requirements);
11.6.3 (at your request) assist you to join another course at another provider. Recognising this as a last-resort option to protect the continuation of your studies, MHEP is committed to minimising the disruption arising. If such a move is necessary, you will may cancel this Contract, in writing, and will be entitled to a refund of any Fees which you have paid to us or costs you have suffered, so that you may withdraw from our register and enrol with another provider without suffering financial detriment.
12. TERMINATION OF THE CONTRACT BY US
12.1 We may terminate this Contract with you; giving you notice as appropriate to the relevant policy or procedure involved as a result of:
12.1.1 us becoming aware that information you have provided to us concerning your identity or qualification is untrue, inaccurate, incomplete and/or misleading and/or at any point becomes untrue, inaccurate, incomplete and/or misleading;
12.1.2 you failing to materially comply with your obligations under this Contract;
12.1.3 you failing to comply with requests for information, to make declarations and/or to meet specific requirements of your Course and/or conditions as specified in the Offer Letter;
12.1.4 your circumstances changing so that you no longer have permission to remain in the UK;
12.1.5 you developing a health condition that prevents you from meeting the occupational health requirements of your Course;
12.1.6 you failing to meet the requirements to register for your Course (for example, passing a DBS check);
12.1.7 material breach by you of our regulations, policies, procedures and/or codes;
12.1.8 you failing to meet the required standard performance of Your Course as prescribed by academic and professional suitability requirements;
12.1.9 if you do not pay your Tuition Fees by the specified due date for payment, and where you fail to make good your debt following the period specified within our debt recovery policies. This includes where you have an agreement with a third party (e.g. a sponsor) for them to pay your Fees on your behalf;
12.1.10 where you engage in any activity or otherwise act in a manner that brings us into disrepute; or
12.1.11 you do not comply with the requirements of your visa to study in the UK.
13. TERMINATION OF THE CONTRACT BY YOU
13.1 You have the right to terminate this Contract in the following circumstances:
13.1.1 at any time without reason; and
13.1.2 where we make a major change to the Contract that you do not agree with; and
13.2 To cancel your Contract, you must inform us of your decision to cancel by:
13.2.1 by sending a letter to the Academic Manager, NCUK Programmes, Malvern House London, 200 Pentonville Road, London N1 9JP; or
13.2.2 by sending an email to infomalvernhe@malvernplc.com
13.3 You may use the model cancellation form at Appendix 1 to notify us of your decision to cancel by letter or email if you wish (but you are not required to use this form).
14. REFUNDS AND COMPENSATION
14.1 In addition to your rights under section 5, MHEP also offers the following refund and deferral policy for its Courses.
Refunds and compensation you are entitled to if you terminate the Contract
14.2 If you terminate the Contract before the Course commencement date;
14.2.1 All Tuition Fees (including deposits) paid to MHEP will be refunded.
14.2.2 If We have started to provide Services to You, for example provision of Confirmation of Acceptance of Studies for UKVI then we will be entitled to deduct from any refund a fair amount to reflect the Services you will actually have received until you notified us of your wish to cancel or terminate. This may include, for example, the costs of any requests for sponsorship visas and/or any costs relating to pre-course preparation programmes.
14.3 If you terminate the Contract within seven days of the Course commencement date;
14.3.1 all Tuition Fees (including deposits) paid to MHEP will be refunded.
14.3.2 We will be entitled to deduct from any refund a fair amount to reflect the Services you will actually have received until you notified us of your wish to cancel or terminate. This may include, for example, the costs of any requests for sponsorship visas and/or cost of any tuition;
14.4 If you terminate the Contract within six weeks of the Course commencement date:
14.4.1 You will incur a cancellation fee equal to your Tuition Fees for the first academic term of your
Course.
14.4.2 If you have paid your Tuition Fees for the year in full, we will refund any Tuition Fees (including deposits) paid to MHEP in excess of the cancellation fee; or
14.5 If you terminate the Contract later than six weeks of the Course commencement date;
14.5.1 You will incur a cancellation fee equal to Your Tuition Fees for
(i) the current academic term of Your Course when you give notice to cancel or terminate plus
(ii) the following academic term.
14.5.2 If you have paid your Tuition Fees for the year in full, we will refund any Tuition Fees (including deposits) paid to MHEP in excess of the cancellation fee.
14.6 If you choose terminate the Contract after we make a major change to the Contract that you do not agree with;
14.6.1 You will not incur a cancellation fee;
14.6.2 We will refund all Tuition Fees (including deposits) paid to MHEP;
14.6.3 We will provide you with support in finding a suitable replacement course, including providing you with support in respect of Home Office/UKVI documentation.
Deferral Policy for Courses
14.7 You may request to defer the commencement date of your Course for one year. Deferral may not be available on all Courses and there is no automatic right to defer.
14.8 You may only submit a request to defer prior to the Course commencement date.
14.9 You should make a request to defer using any of the following methods:
14.9.1 by sending a letter to the Academic Manager, NCUK Programmes, Malvern House London, 200 Pentonville Road, London N1 9JP; or
14.9.2 by sending an email to infomalvernhe@malvernplc.com
14.10 MHEP will generally accept requests to defer, subject to availability, once only.
14.11 If MHEP accepts your request to defer, we will confirm the new Course commencement date to you in writing.
14.12 Course fees on the later Course may be different from the one you have been accepted on to, in accordance with section 9.2.
14.13 If you require an additional Confirmation of Acceptance of Studies (CAS), we will charge you a fee for the new CAS. This CAS fee will be charged at MHEP’s prevailing rates published at the time of application for the new CAS here: WEBLINK REQUIRED
Cancellation Period for contracts formed at distance
14.14 If you cancel your acceptance of our offer of a place on an MHEP course within 14-day Cancellation Period, we will reimburse any Tuition Fee payment (including any deposit), administration fee and/or a late enrolment fee (as applicable) received from you as soon possible, and no later than 14 days after the day on which you informed us of your decision to cancel your acceptance.
14.15 We may start to provide you with Services before the end of the Cancellation Period if you request us to do so, for example if you are only applying to us very soon before your Course is due to start. This may include, for example, the costs of any requests for sponsorship visas and/or the cost of any tuition. This will not prevent you from cancelling the Contract during the Cancellation Period. However, if you decide to cancel the Contract once we have started to provide Services to you, then we will be entitled to deduct from any refund a fair amount to reflect the Services you will actually have received until you notified us of your wish to cancel.
Payment of refunds
14.16 Refunds of any payment made to MHEP will be made only to the account of the person or organisation or other body who made the original payment of fees. If the original payment was made in foreign currency, the refund will be made in pounds sterling.
14.17 Only Tuition Fees will be refundable; any associated processing fees or credit card fees are not refundable. Refunds will, to the extent permitted by law, also incur processing and credit card fees which must be borne by the party receiving the refund.
15. COMPLAINTS
15.1 We operate a complaint procedure and policy (see Appendix 2)
15.2 You may also refer your complaint to the Academic Manager, NCUK Programmes
15.3 If you have any queries about your Contract, You should contact infomalvernhe@malvernplc.com
16. IMMIGRATION AND VISAS
16.1 If you require a visa to study in the UK, you must Comply with any visa requirements, including those set out by us, your student sponsor (see Appendix 2).
16.2 It is the your responsibility to obtain the correct immigration status prior to enrolment at MHEP and to maintain this during your Course. Relevant supporting documentation such as a passport, a valid vignette (sticker) in the passport and/or Biometric Residence Permit (BRP) are required before enrolment at the centre can commence.
16.3 If you have a pending visa application, evidence such as completed application form and correspondence with the Home Office/UKVI are also required. We do not tolerate fraud or false or misleading representation in the process of obtaining an offer or visa under our sponsorship. This may also impact upon on any refund of fees You have paid to Us. See section Error! Reference source not found. for further details.
16.4 You must observe the relevant immigration regulations at all times such as work limits and police registration requirements. Your breach of such regulations may lead to withdrawal of our sponsorship and/or our termination of this contract with you.
16.5 If you withdraw from a Course after the CAS has been used, you will be reported to the Home Office as a curtailment of their programme. Documentary evidence will be required to show that you have not breached the rules and regulations of UK immigration laws, including proof of your current location.
16.6 You must ensure you are aware of and understand the Student rules and policies relevant to their enrolment and immigration conditions. These policies include, but are not limited to, our Attendance Policy (see Appendix 2).
17. INSURANCE
17.1 We require that international students have adequate health, accident and travel insurance while attending MHEP.
17.2 MHEP require proof of insurance prior to CAS issuance for international students and prior to arrival and registration for domestic students.
17.3 If you are not insured, you may not attend class until proof of insurance is available and you will not be compensated for any fees incurred due to the delay or deferment to your chosen course as a result of you not having adequate insurance.
18. HOW WE USE YOUR PERSONAL DATA, AND YOUR OBLIGATIONS
18.1 MHEP’s Data Protection Policy explains what data we might hold about you, how we use it, who we might share it with and the reasons for doing that. The Data Protection Policy can be accessed here: Link to be inserted when policy is live
18.2 If, through the course of your studies, you become involved in dealing with other peoples’ personal data (for example in some research projects, or in the course of a work placement at a hospital) you must ensure that you abide by the requirements of data protection law (which contains requirements about security of personal data, and how such data is used and shared). They should refer to relevant policies here: Link to be inserted when policy is live
19. INTELLECTUAL PROPERTY
19.1 The ownership of intellectual property rights is subject to MHEP’s General Regulations which are available here: Link to be inserted when policy is live
20. OTHER IMPORTANT TERMS
20.1 We may transfer our rights and obligations under the Contract to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under the Contract.
20.2 This Contract is between you and us. No other person shall have any rights to enforce any of its terms.
20.3 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
20.4 If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
20.5 This contract is governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts.
