{"version":"1.0","provider_name":"NCUK \u7814\u7a76\u4e2d\u5fc3","provider_url":"https:\/\/ncuk.malverninternational.com\/zh","title":"Complaints policy | NCUK Study Centre","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"UqwH5SEA3q\"><a href=\"https:\/\/ncuk.malverninternational.com\/zh\/complaints-policy\/\">\u6295\u8bc9\u653f\u7b56<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/ncuk.malverninternational.com\/zh\/complaints-policy\/embed\/#?secret=UqwH5SEA3q\" width=\"600\" height=\"338\" title=\"\u300a Complaints policy \u300b\u2014NCUK Study Centre\" data-secret=\"UqwH5SEA3q\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/ncuk.malverninternational.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"Complaints policy 1. Purpose and scope This document contains Student Complaints Procedures. The scope of the procedures is restricted to complaints in respect of the students\u2019 experience at the School, including services and facilities provided by Schools or any support services such as residential accommodation.\u00a0 2. Principles 2.1\u202f\u202f\u202f Students may ask for information, advice and [&hellip;]","thumbnail_url":"https:\/\/ncuk.malverninternational.com\/wp-content\/uploads\/sites\/3\/2025\/06\/NCUK-Fallback.jpg","thumbnail_width":1200,"thumbnail_height":675}